Contract awardedBulk SMS

The supply of text messaging, outbound calling and chatbot services

London Borough of Waltham Forest
London
Invited to quote
1 January 2026 to 1 January 2029

Awarded value: £45k; As published
Published: 16 December 2025
Awarded: 16 December 2025; TelSolutions
Contract length: 36 months; Ends 1 January 2029

What the contract covers

Supply of text messaging, outbound calling and chatbot services

Terms and requirements

Procedure: Invited to quote
Contract dates: 1 January 2026 to 1 January 2029
Certifications asked for: None stated
Suitable for SMEs: Not stated
CPV codes: 64200000

Services in this contract

SMS and notification messaging servicesMain service£76k typicalText messaging service
Chatbots and conversational AI assistants£87k typicalChatbot services

Lifecycle

Published
16 December 2025
Contract awardedto TelSolutions
16 December 2025
Contract starts
1 January 2026
Contract ends
1 January 2029

The buyer

London Borough of Waltham Forest

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
Typical contract: Locked
Bulk SMS contracts, 24 months: Locked

Buys most

Contact details

Name: Locked
Email: Locked
Phone: Locked

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The supplier

TelSolutions

Contracts won, 24 months: Locked
Value won, 24 months: Locked
Buyers, 24 months: Locked
Size: Locked
Companies House number: Locked

Main buyers

Contact details

Name: Locked

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Cite this contract

Link: https://bidskim.com/tender/3877988/the-supply-of-text-messaging-outbound-calling-and-chatbot-services
Buyer reference: DN796517
Last checked: 5 November 2026

London Borough of Waltham Forest. The supply of text messaging, outbound calling and chatbot services. Contract award, 16 December 2025. BidSkim, https://bidskim.com/tender/3877988/the-supply-of-text-messaging-outbound-calling-and-chatbot-services (accessed 5 November 2026).