Contract awardedChatbots

Knowledge Flow AI

Torbay Council
South West
Invited to quote
1 May 2026 to 30 April 2027

An AI assistant providing chatbot-style query access to Council policies and guidance. The notice identifies software and information systems, with no further detail on platform, integrations, user volumes, content migration, or technical specifications.

Awarded value: Not published
Published: 17 April 2026
Awarded: 17 April 2026; Leading AI Ltd
Contract length: 12 months; Ends 30 April 2027

What the contract covers

Software service

Provision of AI-powered conversational search software enabling staff to query council policies and guidance through a chatbot interface.

AI assistant to provide chat bot like queries against Council Policies and guidance

Terms and requirements

Contract type: Software service
Procedure: Invited to quote
Initial term: 12 months
Contract dates: 1 May 2026 to 30 April 2027
Certifications asked for: None stated
Suitable for SMEs: Not stated
CPV codes: 48000000

Services in this contract

Chatbots and conversational AI assistantsMain service£87k typicalAI assistant answering chat queries on council policies and guidance

Lifecycle

Published
17 April 2026
Contract awardedto Leading AI Ltd
17 April 2026
Contract starts
1 May 2026
Contract ends
30 April 2027

The buyer

Torbay Council

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
Typical contract: Locked
Chatbots contracts, 24 months: Locked

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Contact details

Name: Locked
Email: Locked
Phone: Locked

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The supplier

Leading AI Ltd

Contracts won, 24 months: Locked
Value won, 24 months: Locked
Buyers, 24 months: Locked
Size: Locked
Companies House number: Locked

Main buyers

Contact details

Name: Locked

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Cite this contract

Link: https://bidskim.com/tender/3879345/knowledge-flow-ai
Buyer reference: DN821124
Last checked: 4 November 2026

Torbay Council. Knowledge Flow AI. Contract award, 17 April 2026. BidSkim, https://bidskim.com/tender/3879345/knowledge-flow-ai (accessed 4 November 2026).