Electronic Homecare Monitoring - renewal under YPO 001095

North Tyneside Council
North East
Direct award
1 July 2025 to 1 July 2026

Renewal of CM care management software licences providing real-time care monitoring, CM mobile monitoring, scheduling, invoice and payroll/financial management, outcomes measurement, digital care management and business intelligence reporting. Procured as a direct award call-off, with no site, user or device quantities stated in the notice.

Awarded value: £87k; As published
Published: 30 June 2025
Awarded: 30 June 2025; The Access Group
Contract length: 12 months; Ends 1 July 2026

What the contract covers

Software subscription

Provision of electronic care management software and mobile monitoring for homecare providers and council care teams

CM care management software supporting the delivery of care with mix-and-match solutions including real-time care monitoring, mobile monitoring (CM mobile), scheduling, invoice & payroll / financial management, outcomes measurement, digital care management and business intelligence reporting

Terms and requirements

Contract type: Software subscription
Procedure: Direct award
Initial term: 12 months
Contract dates: 1 July 2025 to 1 July 2026
Certifications asked for: None stated
Suitable for SMEs: Not stated

Services in this contract

Homecare scheduling and electronic call monitoringMain service£171k typicalCM electronic homecare monitoring and scheduling software renewal

Lifecycle

Published
30 June 2025
Contract awardedto The Access Group
30 June 2025
Contract starts
1 July 2025
Contract ends
1 July 2026

The buyer

North Tyneside Council

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
Typical contract: Locked
Homecare scheduling software contracts, 24 months: Locked

Buys most

See everything North Tyneside Council buys

The supplier

The Access Group

Contracts won, 24 months: Locked
Value won, 24 months: Locked
Buyers, 24 months: Locked
Companies House number: Locked

Main buyers

See everything The Access Group has won

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Cite this contract

Link: https://bidskim.com/tender/3880232/electronic-homecare-monitoring-renewal-under-ypo-001095
Buyer reference: OPEN20251870
Last checked: 5 November 2026

North Tyneside Council. Electronic Homecare Monitoring - renewal under YPO 001095. Contract award, 30 June 2025. BidSkim, https://bidskim.com/tender/3880232/electronic-homecare-monitoring-renewal-under-ypo-001095 (accessed 5 November 2026).