HR Case Management System

NHS England
Selective procedure
14 December 2025 to 13 December 2026

Implementation and licensing of a cloud-based HR case management system designed to track and manage employee relations casework. The solution must ensure secure handling of sensitive personal data and provide a consistent framework for HR processes across the organisation.

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Awarded value: £261k; As published
Published: 12 December 2025
Awarded: 12 December 2025; Computer Application Services Ltd
Contract length: 12 months; Ends 13 December 2026

What the contract covers

Re-procurement of a cloud-based case management system

Provision of a cloud-based HR case management software solution to support employee relations teams in managing staff cases securely and consistently.

Cloud-based case management system for the Human Resources Employee Relations team to effectively and efficiently manage staff cases
Secure holding of personal data within the case management system

Terms and requirements

Contract type: Re-procurement of a cloud-based case management system
Procedure: Selective procedure
Initial term: 12 months
Contract dates: 14 December 2025 to 13 December 2026
Certifications asked for: None stated
Suitable for SMEs: Yes
CPV codes: 48000000

Services in this contract

Employee relations case managementMain service£91k typicalCloud case management system for HR employee relations team

Lifecycle

Published
12 December 2025
Contract awardedto Computer Application Services Ltd
12 December 2025
Contract starts
14 December 2025
Contract ends
13 December 2026

The buyer

NHS England

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
Typical contract: Locked
HR case management software contracts, 24 months: Locked

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Contact details

Name: Locked
Email: Locked
Address: Locked

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The supplier

Computer Application Services Ltd

Contracts won, 24 months: Locked
Value won, 24 months: Locked
Buyers, 24 months: Locked
Size: Locked
Companies House number: Locked

Main buyers

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Cite this contract

Link: https://bidskim.com/tender/52022/hr-case-management-system
Buyer reference: CF-3305800D0O000000rwimUAA
Open contracting ID: ocds-b5fd17-29b349d6-5eb5-458c-958d-e361ed033dc6
Last checked: 4 November 2026

NHS England. HR Case Management System. Contract award, 12 December 2025. BidSkim, https://bidskim.com/tender/52022/hr-case-management-system (accessed 4 November 2026).