Leisure Management Software Solution

Wakefield Council
Yorkshire and the Humber
10 July 2025 to 9 July 2028

Implementation and ongoing support of a cloud-hosted leisure management system across 6 facilities. The solution must support multi-factor authentication or Azure Active Directory Single Sign-On, facilitate contactless sign-ups via self-service kiosks, and enable efficient customer self-service to reduce staff interaction.

Open the official notice

Awarded value: £570k; As published
Published: 4 October 2024
Awarded: 10 July 2025; Gladstone MRM
Contract length: 36 months; Ends 9 July 2028

What the contract covers

Services contract

Provision of cloud-hosted leisure management software to support facility operations, customer self-service, and electronic membership sales for local authorities.

Supply of a leisure management IT system enabling Leisure Services to manage service provision within six leisure facilities in the Wakefield District.
Cloud-hosted solution hosted in the UK and compliant with relevant UK law.
Support for additional multi-factor authentication or single sign-on using the Council's Azure Active Directory.
Enable customer self-service, including a seamless contactless sign-up process using self-service kiosks and electronic membership sales.

Terms and requirements

Contract type: Services contract
Initial term: 36 months
Extensions: 24 months + 24 months + 24 months
Longest it can run: 108 months
Contract dates: 10 July 2025 to 9 July 2028
Certifications asked for: None stated
Lots: 1
Suitable for SMEs: Not stated
Category: Services
CPV codes: 72268000, 48000000, 48100000

Services in this contract

Leisure management systemMain service£186k typicalCloud leisure management IT system for six facilities

Lifecycle

Published
4 October 2024
Contract awardedto Gladstone MRM
10 July 2025
Contract starts
10 July 2025
Contract ends
9 July 2028

The buyer

Wakefield Council

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
Typical contract: Locked
Leisure management software contracts, 24 months: Locked

Buys most

Contact details

Name: Locked
Email: Locked
Phone: Locked
Address: Locked

See everything Wakefield Council buys

The supplier

Gladstone MRM

Contracts won, 24 months: Locked
Value won, 24 months: Locked
Buyers, 24 months: Locked
Companies House number: Locked

Main buyers

See everything Gladstone MRM has won

Similar leisure management software contracts and prices

7 leisure management software contracts were awarded in Yorkshire and the Humber in the last 24 months. See who won them and what they went for, next to this one.

See who won them →

Cite this contract

Link: https://bidskim.com/tender/803399/leisure-management-software-solution
Buyer reference: RFS22-68a
Last checked: 4 November 2026

Wakefield Council. Leisure Management Software Solution. Contract award, 4 October 2024. BidSkim, https://bidskim.com/tender/803399/leisure-management-software-solution (accessed 4 November 2026).