Contract awardedChatbots

GB-London: G-Cloud 14 for AI Chatbot for Parking Services within RBKC

Gaurav Suri
London
21 January 2025 to 19 January 2027

Provision and integration of an AI chatbot solution specifically tailored for parking services. The scope includes the technical implementation of the software platform to handle automated citizen enquiries, service requests, and information dissemination within the parking department's existing digital infrastructure.

Open the official notice

Awarded value: £69k; As published
Published: 27 January 2025
Awarded: 20 January 2025; Barbour Logic
Contract length: 24 months; Ends 19 January 2027

What the contract covers

Services contract

Implementation and configuration of AI-powered chatbot software to automate customer service enquiries for local authority parking department operations.

Implement an AI chatbot tool for Parking Services within RBKC

Terms and requirements

Contract type: Services contract
Initial term: 24 months
Contract dates: 21 January 2025 to 19 January 2027
Certifications asked for: None stated
Suitable for SMEs: Not stated
Category: Services
CPV codes: 48211000

Services in this contract

Chatbots and conversational AI assistantsMain service£87k typicalAI chatbot for parking services

Lifecycle

Published
27 January 2025
Contract awardedto Barbour Logic
20 January 2025
Contract starts
21 January 2025
Contract ends
19 January 2027

The buyer

Gaurav Suri

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The supplier

Barbour Logic

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Cite this contract

Link: https://bidskim.com/tender/84473/gb-london-g-cloud-14-for-ai-chatbot-for-parking-services-within-rbkc
Buyer reference: BIP920621480
Open contracting ID: ocds-b5fd17-43e406bd-669a-4930-8628-ecbcfcfd518d
Last checked: 4 November 2026

Gaurav Suri. GB-London: G-Cloud 14 for AI Chatbot for Parking Services within RBKC. Contract award, 27 January 2025. BidSkim, https://bidskim.com/tender/84473/gb-london-g-cloud-14-for-ai-chatbot-for-parking-services-within-rbkc (accessed 4 November 2026).