22119 Direct Payment Support Services

Provision of direct payment support services, including payroll, HR advice, and personal assistant recruitment platforms for social care service users.

• Provide information and advice on Direct Payments, purchasing care and support directly, and locally available support-service opportunities, including CMEs and voluntary, community or social enterprise organisations.
• Support service users who directly employ personal assistants on HR and tax matters in compliance with current HR and tax legislation.
• Provide personalised support for people to manage their Direct Payments in ways they can understand.
• Provide independent support to people purchasing support through Direct Payments and people who fund their own support as self-funders.
• Assist Direct Payment recipients to directly employ support staff, understand employment legislation and manage their employer duties.
• Provide a high-quality and efficient payroll service to Cambridgeshire service users who choose to use it.
• Provide a managed bank account service for Direct Payment recipients who choose not to receive and manage their Direct Payment themselves.
• Support the development, implementation and ongoing management of a Personal Assistant Platform for job matching of personal assistants and service users, holding CME/ISF provider information for signposting and matching and helping recruitment of personal assistants.
• Support service users to process DBS checks on behalf of personal assistants, with the DBS-check cost paid by the employee.
• Collaborate with council staff to develop personal assistant hourly guideline rates.

Terms and requirements

Contract type

Service contract

Certifications asked for

None stated

Lots

1

Suitable for SMEs

Not stated

Category

Services

CPV codes

85000000

Services in this contract

• Direct payment support, brokerage and support planningMain service£474k typicalDirect payment support service including payroll and PA recruitment

Lifecycle

1. Published
   23 August 2024
2. Contract awardedto Purple Zest
   11 February 2025
3. Contract starts
4. Contract endsEnd date not published