VEAT for Electronic Call Monitoring - Gloucestershire County Council

Gloucestershire County Council
South West
11 April 2025 to 10 April 2028

Implementation and operation of an electronic call monitoring system to track and manage home care visits and staff activity. The contract involves the delivery of software services to facilitate real-time monitoring, scheduling, and reporting for adult social care operations.

Open the official notice

Awarded value: £1.5m; As published
Published: 11 April 2025
Awarded: 11 April 2025
Contract length: 36 months; Ends 10 April 2028

What the contract covers

Services contract

Provision of electronic call monitoring software solutions to support social care service delivery and workforce management for public sector organisations.

Terms and requirements

Contract type: Services contract
Initial term: 36 months
Contract dates: 11 April 2025 to 10 April 2028
Certifications asked for: None stated
Lots: 1
Suitable for SMEs: Not stated
Category: Services
CPV codes: 72000000

Services in this contract

Homecare scheduling and electronic call monitoringMain service£171k typicalElectronic call monitoring system for home care

Lifecycle

Published
11 April 2025
Contract awarded
11 April 2025
Contract starts
11 April 2025
Contract ends
10 April 2028

The buyer

Gloucestershire County Council

Type: Locked
Contracts, 24 months: Locked
Recorded value: Locked
Typical contract: Locked
Homecare scheduling software contracts, 24 months: Locked

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Contact details

Name: Locked
Email: Locked
Address: Locked

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Cite this contract

Link: https://bidskim.com/tender/931798/veat-for-electronic-call-monitoring-gloucestershire-county-council
Buyer reference: DN722503
Last checked: 5 November 2026

Gloucestershire County Council. VEAT for Electronic Call Monitoring - Gloucestershire County Council. Contract award, 11 April 2025. BidSkim, https://bidskim.com/tender/931798/veat-for-electronic-call-monitoring-gloucestershire-county-council (accessed 5 November 2026).