Care and People Planning Software for Reablement and Sensory Services

Essex Cares
East of England
Start not published to 31 March 2028

The contract includes unlimited management platform scheduling licences, 1050 mobile app licences for carers, and unlimited family portal access. It also covers the provision of a dedicated staging environment for testing, alongside initial onboarding, staff training, and day-to-day technical support for the CareLineLive software suite.

Open the official notice

Awarded value: £348k; As published
Published: 14 April 2025
Awarded: 4 April 2025; MAS Group
Contract length: Not stated; Ends 31 March 2028

What the contract covers

Supplies contract

Provision of care management software, mobile applications, and ongoing technical support for regulated care and sensory service operations.

Provide a system for Essex Cares Limited's Regulated and Sensory operations.
Provide unlimited Management Platform scheduling-system licences.
Provide 1,050 Carer Companion mobile app licences.
Provide unlimited Care Circle Family Portal licences.
Provide read-only access to the database associated with the live CareLineLive environment for Essex Cares Limited.
Provide one additional CareLineLive staging environment for testing and learning.
Provide all initial onboarding and training for use of CareLineLive.
Provide all day-to-day support for use of CareLineLive.

Terms and requirements

Contract type: Supplies contract
Contract dates: Start not published to 31 March 2028
Certifications asked for: None stated
Lots: 1
Suitable for SMEs: Not stated
Category: Supplies
CPV codes: 48000000, 30000000

Services in this contract

Homecare scheduling and electronic call monitoringMain service£171k typicalCareLineLive care and people planning scheduling system for reablement and sensory services

Lifecycle

Published
14 April 2025
Contract awardedto MAS Group
4 April 2025
Contract starts
Contract ends
31 March 2028

The buyer

Essex Cares

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Recorded value: Locked
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The supplier

MAS Group

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Value won, 24 months: Locked
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Main buyers

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Cite this contract

Link: https://bidskim.com/tender/932472/care-and-people-planning-software-for-reablement-and-sensory-services
Buyer reference: 70
Last checked: 5 November 2026

Essex Cares. Care and People Planning Software for Reablement and Sensory Services. Contract award, 14 April 2025. BidSkim, https://bidskim.com/tender/932472/care-and-people-planning-software-for-reablement-and-sensory-services (accessed 5 November 2026).