ESMCP MCX Dispatcher and related services

Home Office
North East
Selective procedure
10 July 2025 to 9 July 2030

A standalone MCX Dispatcher product with a graphical interface for desk-based operators to access supervisory and control functions of the Emergency Services Network. It is intended first as a programme test tool, then for limited deployment across most of 200 existing emergency service control rooms during the transition from Airwave; non-emergency users may also assess its suitability.

Open the official notice

Awarded value: £11.3m; As published
Published: 20 September 2023; Find a Tender
Awarded: 10 July 2025; Leonardo
Contract length: 60 months; Ends 9 July 2030

What the buyer is asking for

Supply and implementation of MCX dispatcher software and related services for emergency services control rooms using the Emergency Services Network.

Category: Communication software development services

Lifecycle

Publishedon Find a Tender
20 September 2023
Contract awardedto Leonardo
10 July 2025
Contract starts
10 July 2025
Contract ends
9 July 2030

Similar computer aided dispatch contracts

Force Communications Solution - CPA/SPU/2684PPolice and Crime Commissioner for Cheshire · North West · £12m
Integrated Multi Channel Customer Contact and Resource Management SolutionSouth Yorkshire Police · Yorkshire and the Humber · £13.9m
Provision of Command and Control SolutionPolice, Fire and Crime Commissioner for Nottinghamshire · East Midlands · £14.6m
NWFC | Mobilising System Solution ProcurementNorth West Fire Control · North West · £15.3m

See the computer aided dispatch market: prices, buyers and who wins →

The buyer

Type: Other public body
Computer aided dispatch contracts, 24 months: 9
Open computer aided dispatch tenders: 0
Typical computer aided dispatch contract: £6.6m

See everything Home Office buys →

How it compares

28× the typical computer aided dispatch contract (£410k).

Cite this contract

Link: https://bidskim.com/tender/9696/esmcp-mcx-dispatcher-and-related-services
Buyer reference: tender_384739/1504274
Open contracting ID: ocds-b5fd17-07aec124-9a4a-40aa-8845-275be81c04ea
Source: Contracts Finder
Last checked: 12 October 2026

Home Office. ESMCP MCX Dispatcher and related services. Contract award, 20 September 2023. BidSkim, https://bidskim.com/tender/9696/esmcp-mcx-dispatcher-and-related-services (accessed 12 October 2026).