Hybrid mail contracts

• The five suppliers that won the most hybrid mail contracts took 47% of them (41 of 87).
• The median contract, £530k, is 4.8 times the median across it & software contracts (£110k).
• South East had the most contracts: 15, or 17% of the total.

1. 1NHS England5 contracts£395m
2. 2Kent County Council3 contracts£2.0m
3. 3University Hospitals Birmingham NHS Foundation Trust2 contracts£4.7m
4. 4Dudley Metropolitan Borough Council2 contracts£4.2m
5. 5Southampton City Council2 contracts£2.6m
6. 6DERBY CITY COUNCIL2 contracts£2.0m
7. 7Progress Housing Group2 contracts£1.5m
8. 8South Yorkshire Pensions Authority2 contracts£1.3m
9. 9Westmorland and Furness Council2 contracts£815k
10. 10Hampshire County Council2 contracts£608k

1. 1PSL Print Management Ltd12 contracts£86.0m
2. 2CFH Docmail9 contracts£4.4m
3. 3Synertec Limited8 contracts£122m
4. 4Datagraphic7 contracts£2.8m
5. 5Xerox (UK) Limited5 contracts£204m
6. 6DSI Billing4 contracts£1.9m
7. 7Integrity Print4 contracts£1.2m
8. 8Permiserve Ltd4 contracts£406k
9. 9Mail Metrics3 contracts£6.4m
10. 10Capita3 contracts£3.8m

Latest

• Document, Communication & Print Management, & Associated Goods & Services (official notice, opens in a new tab)

  £4.2m

  Dudley Metropolitan Borough Council to APS Group · Awarded 1 October 2026

• UHB Hybrid Mail - Synertec Collaboration - UHB / ROH / BWC / BCHC (official notice, opens in a new tab)

  £2.4m

  University Hospitals Birmingham NHS Foundation Trust to Synertec Limited · Awarded 30 September 2026

• Lettering and Print Fulfilment Services (Including Digital Integration) (official notice, opens in a new tab)

  £2.8m

  CADENT GAS LIMITED to CMS DIRECT MAIL LTD · Awarded 11 September 2026

• Printing, fulfilment & mailing services (official notice, opens in a new tab)

  £35k

  Rushmoor Borough Council to Latcham Direct Limited · Awarded 9 September 2026

• Corporate Print Services (official notice, opens in a new tab)

  £750k

  Progress Housing Group to PSL Print Management Ltd · Awarded 4 September 2026

• Hybrid Mail (official notice, opens in a new tab)

  £44k

  Rochford District Council to Datagraphic · Awarded 3 September 2026

• Bulk Scheduled Mail (official notice, opens in a new tab)

  £357k

  North Ayrshire Council to supplier not published · Awarded 27 August 2026

• Hybrid Mail & Bulk Print Services (official notice, opens in a new tab)

  £415k

  Peterborough City Council to Financial Data Management · Awarded 21 August 2026

• Hybrid Mail Services (official notice, opens in a new tab)

  £130k

  Surrey Heath Borough Council to GREENS PRINTING SERVICES LIMITED · Awarded 20 August 2026

• BDC Contract under Framework RM1557.14 G-Cloud 14 Lot 2: Garden Waste Permit Print & Post (official notice, opens in a new tab)

  £90k

  Bromsgrove District Council to Permiserve Ltd · Awarded 13 August 2026

Largest

• NHS Notify Print and Fulfilment Services (Lot 1 - High Volume Business as Usual (BAU) and campaign print and fulfilment requirements) (official notice, opens in a new tab)

  £200m

  NHS England to Xerox (UK) Limited · Awarded 22 May 2026

• NHS Notify Print and Fulfilment Services (Lot 2: Medium volume BAU and campaign) (official notice, opens in a new tab)

  £110m

  NHS England to Paragon Customer Communications · Awarded 22 May 2026

• NHS Notify Print and Fulfilment Services (Lot 3: Medium volume BAU and campaign) (official notice, opens in a new tab)

  £75.0m

  NHS England to PSL Print Management Ltd · Awarded 22 May 2026

• Transactional Print for Printed Customer Communications (official notice, opens in a new tab)

  £18.2m

  Department for Work and Pensions to APS Group · Awarded 31 July 2026

• NHS Notify Print & Fulfilment Services (Lot 4 Same day critical health letters) (official notice, opens in a new tab)

  £10.0m

  NHS England to Synertec Limited · Awarded 22 May 2026

Outgoing letters are sent digitally to a provider or platform that prints, envelopes and posts them, cutting print and postage cost. Includes outsourced print, mail and dispatch bureaux and outbound digital post room software.

• Hybrid mail services
• Print and postage for revenues and benefits
• Outsourced print, mail and dispatch
• Digital post and outbound mailroom automation platforms

• Office printers and MFD fleets -> it.hw.printers-and-mfds
• Inbound mail scanning -> it.ent.records-scanning-storage
• Letter composition software bought on its own -> it.ent.document-composition-output
• Patient letters sent through an NHS patient communications platform -> it.lob.patient-communications-and-engagement
• SMS and notification messaging -> it.tel.sms-messaging
• Postal delivery alone -> not IT (postal services)

• ERP system
• Software licensing
• Lms
• Microsoft licensing

• EOTAS
• Green belt review