Unified communications contracts
UK public sector · 135 contracts awarded in the 12 months to 6 October 2026
Covering 600+ buyer portals · 5 years of records · Updated 6 October 2026 · How we count
- Contracts awarded
- 135
- Last 12 months
- Median contract
- £128k
- Recorded value
- Recorded value
- £167m
- 119 of 126 main-service contracts have a published value
- Buyers
- 106
- Suppliers
- 72
1 unified communications tenders open now
Get them by email34 unified communications contracts ending in the next 12 months
See which ones
BidSkim assigns contracts to services from the notice text. How services are assigned
What stands out
- The five suppliers that won the most unified communications contracts took 27% of them (37 of 135).
- Contracts awarded per quarter fell 23% from the first half of the period to the second.
- The median contract, £128k, is 17% above the median across it & software contracts (£110k).
Who buys unified communications
By contracts awarded, the 12 months to 6 October 2026.
- 1NHS Wales Shared Services Partnership6 contracts£160k
- 2United Lincolnshire Teaching Hospitals NHS Trust3 contracts£1.8m
- 3Kettering General Hospital NHS Foundation Trust3 contracts£1.3m
- 4Northumberland County Council3 contracts£307k
- 5UK Shared Business Services (UK SBS)3 contracts£129k
- 6Ministry of Defence2 contracts£121m
- 7Ofgem2 contracts£1.9m
- 8South Yorkshire Mayoral Combined Authority2 contracts£807k
- 9THE UNIVERSITY OF CUMBRIA2 contracts£584k
- 10Gateshead Health NHS Foundation Trust2 contracts£481k
Top unified communications contractors by contracts won
The 12 months to 6 October 2026.
Latest and largest awards
Each links to the official notice.
Latest
Police and Crime Commissioner for Durham to Corporate Project Solutions · Awarded 29 September 2026
Gateshead Health NHS Foundation Trust to Stryker UK Limited · Awarded 29 September 2026
Dundee City Council to 8x8 · Awarded 23 September 2026
Centricity Server, Autodialler, Pilot Licences, & ACCR Support (official notice, opens in a new tab)
Value not published
Yorkshire Ambulance Service NHS Trust to SSS Public Safety · Awarded 22 September 2026
East Sussex County Council to Alarm Radio Monitoring Ltd · Awarded 18 September 2026
Swansea University to Zoom Communications Inc · Awarded 16 September 2026
NHS Highland to supplier not published · Awarded 1 September 2026
University of Gloucestershire to Gamma · Awarded 1 September 2026
Mitel Estate Maintenance & Support (official notice, opens in a new tab)
Value not published
NHS Wales Shared Services Partnership to Wavenet · Awarded 1 September 2026
City of Doncaster Council to Trustmarque · Awarded 31 August 2026
Largest
Ministry of Defence to BT · Awarded 10 November 2025
Ministry of Defence to BT · Awarded 30 July 2026
Scottish Government to supplier not published · Awarded 28 May 2026
BANK OF ENGLAND to FourNet · Awarded 30 June 2026
FRIMLEY HEALTH NHS FOUNDATION TRUST to Maintel · Awarded 31 July 2026
Contracts awarded by quarter
Where the contracts were awarded
England 117 · Scotland 10 · Wales 8
What is included
The organisation's phone system: on-premise PBX or cloud telephony and UC platforms (including Microsoft Teams calling), handsets and licences, and their support, upgrade or migration.
- Cloud telephony, hosted VoIP and UCaaS
- Microsoft Teams telephony
- PBX platforms (Avaya, Mitel, Cisco) support, maintenance and upgrades
- Telephony handsets, VoIP phones and licences
- Migration from on-premise PBX to cloud
- Unified communications bought together with contact centre
- Managed telephony for specific settings, such as prisoner telephony
- Operator-managed audio and telephone conferencing for meetings and staff events
What is not included
- SIP trunks, ISDN and phone lines bought alone -> it.tel.sip-trunks-and-phone-lines
- Contact centre platforms bought on their own -> it.tel.contact-centre-software
- Mobile airtime -> it.tel.mobile-voice-and-data
- Video conferencing room equipment -> another family: audio-visual