The Deployment of Phase 3 of VIVIDs Transformation Programme using iProperty Cloud on MS Dynamics 365

VIVID Housing Limited
South East
Direct award
5 January 2026 to 30 June 2027

Deployment of Phase 3 of a transformation programme covering income and arrears, tenancy management, and asset management. The project includes configuring iProperty Cloud, extending online account functionality, implementing chat and WhatsApp customer journeys, and integrating with Capita Open Accounts, Azure Synapse, and third-party payment and predictive arrears systems.

Open the official notice

Awarded value: £2.5m; As published
Published: 15 December 2025; Find a Tender
Awarded: 15 December 2025; TECHLABS LONDON LTD
Contract length: 18 months; Ends 30 June 2027

What the buyer is asking for

Implementation and configuration of Microsoft Dynamics 365 and iProperty Cloud solutions to support housing management and digital transformation programmes.

Lifecycle

Publishedon Find a Tender
15 December 2025
Contract awardedto TECHLABS LONDON LTD
15 December 2025
Contract starts
5 January 2026
Contract ends
30 June 2027

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See the housing management system market: prices, buyers and who wins →

The buyer

Type: Housing association
Housing management system contracts, 24 months: 1
Open housing management system tenders: 0
Typical housing management system contract: £2.5m

See everything VIVID Housing Limited buys →

How it compares

4.8× the typical housing management system contract (£523k).

Cite this contract

Link: https://bidskim.com/tender/339827/the-deployment-of-phase-3-of-vivids-transformation-programme-using-iproperty-clo
Buyer reference: Not published
Open contracting ID: ocds-h6vhtk-05f605
Source: Find a Tender
Last checked: 12 October 2026

VIVID Housing Limited. The Deployment of Phase 3 of VIVIDs Transformation Programme using iProperty Cloud on MS Dynamics 365. Contract award, 15 December 2025. BidSkim, https://bidskim.com/tender/339827/the-deployment-of-phase-3-of-vivids-transformation-programme-using-iproperty-clo (accessed 12 October 2026).