Provision of a Housing Management, CRM, Asset Management and Repairs System (including DLO)

Fairhive Homes
South East
Selective procedure
13 May 2026 to 31 March 2031

Implementation and support of a comprehensive housing management system, incorporating CRM, asset management, and a dedicated repairs module for Direct Labour Organisation (DLO) operations. The solution includes a tenant-facing portal to facilitate service delivery and digital engagement. The contract covers the full lifecycle of software deployment, configuration, and ongoing maintenance to support housing association business processes.

Open the official notice

Awarded value: £3.6m; As published
Published: 17 July 2025; Find a Tender
Awarded: 5 February 2026; Infinity Group
Contract length: 59 months; Ends 31 March 2031

What the buyer is asking for

Provision of integrated housing management, CRM, asset management, and repairs software solutions including tenant portal functionality for housing associations.

Lifecycle

Publishedon Find a Tender
17 July 2025
Contract awardedto Infinity Group
5 February 2026
Contract starts
13 May 2026
Contract ends
31 March 2031

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See the housing management system market: prices, buyers and who wins →

The buyer

Type: Housing association
Housing management system contracts, 24 months: 1
Open housing management system tenders: 0
Typical housing management system contract: £3.6m

See everything Fairhive Homes buys →

How it compares

6.9× the typical housing management system contract (£523k).

Cite this contract

Link: https://bidskim.com/tender/324633/provision-of-a-housing-management-crm-asset-management-and-repairs-system-includ
Buyer reference: OCID: ocds-h6vhtk-056199
Open contracting ID: ocds-h6vhtk-056199
Source: Find a Tender
Last checked: 12 October 2026

Fairhive Homes. Provision of a Housing Management, CRM, Asset Management and Repairs System (including DLO). Contract award, 17 July 2025. BidSkim, https://bidskim.com/tender/324633/provision-of-a-housing-management-crm-asset-management-and-repairs-system-includ (accessed 12 October 2026).