Contract for the maintenance and support of the Council's Digital Self Service Platform

Hull City Council
Yorkshire and the Humber
Direct award
14 August 2025 to 31 July 2028

Maintenance and support services for a digital self-service platform, ensuring system availability and operational performance. The contract covers technical support, system updates, and platform management to facilitate citizen-facing digital interactions.

Open the official notice

Awarded value: £722k; As published
Published: 14 August 2025; Find a Tender
Awarded: 1 August 2025; Granicus
Contract length: 36 months; Ends 31 July 2028

What the buyer is asking for

Provision of ongoing maintenance, technical support, and managed services for local government digital self-service and customer engagement platforms.

Lifecycle

Publishedon Find a Tender
14 August 2025
Contract awardedto Granicus
1 August 2025
Contract starts
14 August 2025
Contract ends
31 July 2028

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See the low-code platform market: prices, buyers and who wins →

The buyer

Type: Council
Low-code platform contracts, 24 months: 1
Open low-code platform tenders: 0
Typical low-code platform contract: £722k

See everything Hull City Council buys →

How it compares

5.1× the typical low-code platform contract (£142k).

Cite this contract

Link: https://bidskim.com/tender/325847/contract-for-the-maintenance-and-support-of-the-council-s-digital-self-service-p
Buyer reference: Not published
Open contracting ID: ocds-h6vhtk-0587f2
Source: Find a Tender
Last checked: 12 October 2026

Hull City Council. Contract for the maintenance and support of the Council's Digital Self Service Platform. Contract award, 14 August 2025. BidSkim, https://bidskim.com/tender/325847/contract-for-the-maintenance-and-support-of-the-council-s-digital-self-service-p (accessed 12 October 2026).