Netcall Digital Customer Enablement Platform

Cheshire East Council
North West

Subscription and implementation of the Netcall Digital Customer Enablement Platform to facilitate digital service delivery and customer interaction management. The contract involves the provision of software licensing and associated platform support services for council-wide digital transformation initiatives.

Open the official notice

Awarded value: £739k; As published
Published: 29 May 2026; Find a Tender
Awarded: 31 March 2026; Netcall
Contract length: Not stated

What the buyer is asking for

Provision and licensing of a digital customer enablement platform to support automated customer service workflows and digital engagement solutions.

Lifecycle

Publishedon Find a Tender
29 May 2026
Contract awardedto Netcall
31 March 2026
Contract starts
Contract endsEnd date not published

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See the low-code platform market: prices, buyers and who wins →

The buyer

Type: Council
Low-code platform contracts, 24 months: 1
Open low-code platform tenders: 0
Typical low-code platform contract: £739k

See everything Cheshire East Council buys →

How it compares

5.2× the typical low-code platform contract (£142k).

Cite this contract

Link: https://bidskim.com/tender/3623587/netcall-digital-customer-enablement-platform
Buyer reference: C5382
Source: Find a Tender
Last checked: 12 October 2026

Cheshire East Council. Netcall Digital Customer Enablement Platform. Contract award, 29 May 2026. BidSkim, https://bidskim.com/tender/3623587/netcall-digital-customer-enablement-platform (accessed 12 October 2026).