BidSkim
Free report
Get customer service training tenders every morning
Contract awardedFind a TenderCustomer service training

Customer Experience Training

Delivery of a customer experience training programme for housing association colleagues. The contract involves the design and implementation of training modules aimed at improving service standards and interaction quality across the organisation's operational teams.

Open the official notice (opens in a new tab)
Awarded value
£165k
As published
Published
3 July 2026
Find a Tender
Awarded
3 July 2026
Calico Enterprise Limited
Contract length
18 months
Ends 5 January 2028

What the buyer is asking for

Provision of professional customer experience training services to enhance service delivery and colleague engagement for housing sector staff.

Lifecycle

  1. Publishedon Find a Tender
  2. Contract awardedto Calico Enterprise Limited
  3. Contract starts
  4. Contract ends

Similar customer service training contracts

See the customer service training market: prices, buyers and who wins →

The buyer

Type
Housing association
Customer service training contracts, 24 months
1
Open customer service training tenders
0
Typical customer service training contract
£165k

See everything Plus Dane Housing buys →

How it compares

5.5× the typical customer service training contract (£30k).

Cite this contract

Link
https://bidskim.com/tender/3634605/customer-experience-training
Buyer reference
Not published
Open contracting ID
ocds-h6vhtk-06c304
Source
Find a Tender
Last checked
12 October 2026

Plus Dane Housing. Customer Experience Training. Contract award, 3 July 2026. BidSkim, https://bidskim.com/tender/3634605/customer-experience-training (accessed 12 October 2026).