Patient Engagement Portal

Lincolnshire Partnership NHS Foundation Trust
East Midlands
Selective procedure
31 March 2026 to 30 March 2029

The contract involves the implementation and support of a patient engagement portal to facilitate digital communication between the trust and patients. The scope includes an optional hybrid mail capability, which may be activated at the discretion of the contracting authority. The service is delivered as a software-as-a-service solution.

Open the official notice

Awarded value: £1.1m; As published
Published: 31 March 2026; Contracts Finder
Awarded: 31 March 2026; Wellola Limited
Contract length: 36 months; Ends 30 March 2029

What the buyer is asking for

Provision of a patient engagement portal software solution with optional hybrid mail capability for NHS trust clinical communication services.

Category: Software-related services

Lifecycle

Publishedon Contracts Finder
31 March 2026
Contract awardedto Wellola Limited
31 March 2026
Contract starts
31 March 2026
Contract ends
30 March 2029

Similar patient engagement platform contracts

Contract for the Provision of Patient Communication tool for NHS Bedfordshire, Luton and Milton Keynes Integrated Care BoardNHS South, Central and West Commissioning Support Unit · East of England · £1.1m
UHSussex Patients Know Best Patient PortalUniversity Hospitals Sussex NHS Foundation Trust · South East · £1.2m
WSFT - Health Records - Patient Communication & Engagement SolutionsWest Suffolk NHS Foundation Trust · East of England · £700k
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See the patient engagement platform market: prices, buyers and who wins →

The buyer

Type: NHS and health body
Patient engagement platform contracts, 24 months: 1
Open patient engagement platform tenders: 0
Typical patient engagement platform contract: £1.1m

See everything Lincolnshire Partnership NHS Foundation Trust buys →

How it compares

9.4× the typical patient engagement platform contract (£116k).

Cite this contract

Link: https://bidskim.com/tender/258601/patient-engagement-portal
Buyer reference: CF-3452600D0O000000rwimUAA
Open contracting ID: ocds-b5fd17-cf9e4b23-1e89-4c48-8456-f945b689ec8b
Source: Contracts Finder
Last checked: 12 October 2026

Lincolnshire Partnership NHS Foundation Trust. Patient Engagement Portal. Contract award, 31 March 2026. BidSkim, https://bidskim.com/tender/258601/patient-engagement-portal (accessed 12 October 2026).