UHSussex Patients Know Best Patient Portal

University Hospitals Sussex NHS Foundation Trust
South East
Selective procedure
1 April 2025 to 31 March 2026

Renewal of the existing Patients Know Best patient portal software system. This contract covers the ongoing licensing and support for the digital platform used to manage patient health records and communication within the hospital trust environment.

Open the official notice

Awarded value: £1.2m; As published
Published: 7 July 2025; Contracts Finder
Awarded: 1 April 2025; Patients Know Best
Contract length: 12 months; Ends 31 March 2026

What the buyer is asking for

Provision and renewal of a patient portal software system to support digital health records and patient engagement services.

Category: Software package and information systems

Lifecycle

Publishedon Contracts Finder
7 July 2025
Contract awardedto Patients Know Best
1 April 2025
Contract starts
1 April 2025
Contract ends
31 March 2026

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See the patient engagement platform market: prices, buyers and who wins →

The buyer

Type: NHS and health body
Patient engagement platform contracts, 24 months: 3
Open patient engagement platform tenders: 0
Typical patient engagement platform contract: £96k

See everything University Hospitals Sussex NHS Foundation Trust buys →

How it compares

10.1× the typical patient engagement platform contract (£116k).

Cite this contract

Link: https://bidskim.com/tender/289572/uhsussex-patients-know-best-patient-portal
Buyer reference: CF-3101000D0O000000rwimUAA
Open contracting ID: ocds-b5fd17-e89ee6d3-a2a4-42dc-801f-985fd13e7e35
Source: Contracts Finder
Last checked: 12 October 2026

University Hospitals Sussex NHS Foundation Trust. UHSussex Patients Know Best Patient Portal. Contract award, 7 July 2025. BidSkim, https://bidskim.com/tender/289572/uhsussex-patients-know-best-patient-portal (accessed 12 October 2026).