Contract for the Provision of Patient Communication tool for NHS Bedfordshire, Luton and Milton Keynes Integrated Care Board

NHS South, Central and West Commissioning Support Unit
East of England
Selective procedure
1 June 2025 to 31 May 2027

Provision of a patient communication tool designed to meet digital pathway capabilities for Modernising General Practice (MGP). The solution facilitates clinical messaging and patient engagement within primary care settings, delivered via a cloud-based software service.

Open the official notice

Awarded value: £1.1m; As published
Published: 30 September 2025; Contracts Finder
Awarded: 1 June 2025; accuRx
Contract length: 24 months; Ends 31 May 2027

What the buyer is asking for

Provision of digital patient communication software and clinical messaging tools to support modernised general practice and primary care pathways.

Category: IT services: consulting, software development, Internet and support

Lifecycle

Publishedon Contracts Finder
30 September 2025
Contract awardedto accuRx
1 June 2025
Contract starts
1 June 2025
Contract ends
31 May 2027

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See the patient engagement platform market: prices, buyers and who wins →

The buyer

Type: NHS and health body
Patient engagement platform contracts, 24 months: 1
Open patient engagement platform tenders: 0
Typical patient engagement platform contract: £1.1m

See everything NHS South, Central and West Commissioning Support Unit buys →

How it compares

9.5× the typical patient engagement platform contract (£116k).

Cite this contract

Link: https://bidskim.com/tender/134098/contract-for-the-provision-of-patient-communication-tool-for-nhs-bedfordshire-lu
Buyer reference: Patient Communication tool for NHS Bedfordshire, Luton and Milton Keynes ICB
Open contracting ID: ocds-b5fd17-6ba98bd5-c86f-419b-8b13-44148a8b555d
Source: Contracts Finder
Last checked: 12 October 2026

NHS South, Central and West Commissioning Support Unit. Contract for the Provision of Patient Communication tool for NHS Bedfordshire, Luton and Milton Keynes Integrated Care Board. Contract award, 30 September 2025. BidSkim, https://bidskim.com/tender/134098/contract-for-the-provision-of-patient-communication-tool-for-nhs-bedfordshire-lu (accessed 12 October 2026).