Bridging Contract for Digital Patient Engagement and Inbound Communication Services Across Surrey and Sussex

NHS Surrey and Sussex Integrated Care Board
South East
Direct award
1 April 2026 to 31 March 2028

This bridging contract provides digital patient engagement and inbound communication services across primary care settings. It is designed to maintain service continuity during an organisational transition period while the Authority evaluates live test bed activity to inform the specification for a future competitive procurement.

Open the official notice

Awarded value: £3.1m; As published
Published: 27 February 2026; Find a Tender
Awarded: 27 February 2026; accuRx
Contract length: 24 months; Ends 31 March 2028

What the buyer is asking for

Provision of digital patient engagement and inbound communication software platforms to support primary care service continuity and patient access.

Lifecycle

Publishedon Find a Tender
27 February 2026
Contract awardedto accuRx
27 February 2026
Contract starts
1 April 2026
Contract ends
31 March 2028

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See the patient engagement platform market: prices, buyers and who wins →

The buyer

Type: NHS and health body
Patient engagement platform contracts, 24 months: 1
Open patient engagement platform tenders: 0
Typical patient engagement platform contract: £3.1m

See everything NHS Surrey and Sussex Integrated Care Board buys →

How it compares

27× the typical patient engagement platform contract (£116k).

Cite this contract

Link: https://bidskim.com/tender/351487/bridging-contract-for-digital-patient-engagement-and-inbound-communication-servi
Buyer reference: Not published
Open contracting ID: ocds-h6vhtk-065dc3
Source: Find a Tender
Last checked: 12 October 2026

NHS Surrey and Sussex Integrated Care Board. Bridging Contract for Digital Patient Engagement and Inbound Communication Services Across Surrey and Sussex. Contract award, 27 February 2026. BidSkim, https://bidskim.com/tender/351487/bridging-contract-for-digital-patient-engagement-and-inbound-communication-servi (accessed 12 October 2026).