"Dare to Care" customer experience programme

SE TRAINS LIMITED
London
Direct award
31 March 2025 to 1 April 2026

Development and phased rollout of a customer experience training programme titled Dare to Care. The project involves delivering training to all front-line colleagues across the organisation, with a phased implementation schedule concluding in April 2026.

Open the official notice

Awarded value: £309k; As published
Published: 19 March 2025; Find a Tender
Awarded: 19 March 2025; In2Action Limited
Contract length: 12 months; Ends 1 April 2026

What the buyer is asking for

Design, development, and delivery of bespoke customer experience training programmes for front-line staff within the transport and service sectors.

Lifecycle

Publishedon Find a Tender
19 March 2025
Contract awardedto In2Action Limited
19 March 2025
Contract starts
31 March 2025
Contract ends
1 April 2026

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The buyer

Type: Other public body
Customer service training contracts, 24 months: 1
Open customer service training tenders: 0
Typical customer service training contract: £309k

See everything SE TRAINS LIMITED buys →

How it compares

10.3× the typical customer service training contract (£30k).

Cite this contract

Link: https://bidskim.com/tender/319757/dare-to-care-customer-experience-programme
Buyer reference: Not published
Open contracting ID: ocds-h6vhtk-04eed2
Source: Find a Tender
Last checked: 12 October 2026

SE TRAINS LIMITED. "Dare to Care" customer experience programme. Contract award, 19 March 2025. BidSkim, https://bidskim.com/tender/319757/dare-to-care-customer-experience-programme (accessed 12 October 2026).