Contract awardedFind a TenderCustomer service training

High Impact Communications 2025

Design and delivery of learning interventions to improve the communication of complex scientific and technical information to diverse stakeholders. The programme requires a focus on inclusive design to support a neurodivergent workforce, including pre- and post-course feedback mechanisms and optional one-to-one coaching. The training must cover both verbal and written communication across various channels to demonstrate the impact and value of technical work.

Awarded value
£370k
As published
Published
23 June 2025
Find a Tender
Awarded
8 December 2025
Emphasis Training Ltd
Contract length
28 months
Ends 31 March 2028

What the buyer is asking for

Provision of professional communication skills training and learning interventions for technical staff, scientists, and engineers within science-led organisations.

Lifecycle

  1. Publishedon Find a Tender
  2. Contract awardedto Emphasis Training Ltd
  3. Contract starts
  4. Contract ends

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The buyer

Type
School or college
Customer service training contracts, 24 months
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Typical customer service training contract
£370k

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How it compares

12.3× the typical customer service training contract (£30k).

Cite this contract

Link
https://bidskim.com/tender/323606/high-impact-communications-2025
Buyer reference
RQ0000082745
Open contracting ID
ocds-h6vhtk-0551ff
Source
Find a Tender
Last checked
12 October 2026

Defence Science and Technology Laboratory (Dstl). High Impact Communications 2025. Contract award, 23 June 2025. BidSkim, https://bidskim.com/tender/323606/high-impact-communications-2025 (accessed 12 October 2026).