eCase Management (BCH) eCase Correspondence Case Management Service for BCH

Hertfordshire Constabulary
East of England
Selective procedure
1 September 2026 to 31 August 2028

eCase correspondence and case management software service for BCH, delivered over a 24-month contract period starting September 2026.

Open the official notice

Awarded value: £361k; As published
Published: 23 September 2026; Contracts Finder
Awarded: 31 August 2026; Fivium
Contract length: 24 months; Ends 31 August 2028

What the buyer is asking for

Provision of eCase correspondence and case management software-related services for police constabulary operations.

Category: Software-related services

Lifecycle

Publishedon Contracts Finder
23 September 2026
Contract awardedto Fivium
31 August 2026
Contract starts
1 September 2026
Contract ends
31 August 2028

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The buyer

Type: Other public body
Complaints management software contracts, 24 months: 1
Open complaints management software tenders: 0
Typical complaints management software contract: £361k

See everything Hertfordshire Constabulary buys →

How it compares

3.6× the typical complaints management software contract (£100k).

Cite this contract

Link: https://bidskim.com/tender/3870321/ecase-management-bch-ecase-correspondence-case-management-service-for-bch
Buyer reference: CF-0057900D4K000001WteKUAS
Open contracting ID: ocds-b5fd17-5f48232b-1e46-4b42-87a8-367283778860
Source: Contracts Finder
Last checked: 12 October 2026

Hertfordshire Constabulary. eCase Management (BCH) eCase Correspondence Case Management Service for BCH. Contract award, 23 September 2026. BidSkim, https://bidskim.com/tender/3870321/ecase-management-bch-ecase-correspondence-case-management-service-for-bch (accessed 12 October 2026).