FOI/SARS Case Management System 2026-2030

Hampshire County Council
South East
Selective procedure
1 April 2026 to 31 March 2030

The contract provides a software solution to log, track, and process statutory casework including Freedom of Information requests, Subject Access Requests, Environmental Information Regulations requests, and complaints. The system is deployed across the entire organisation to ensure compliance with legal obligations and maintain effective service delivery for statutory information requests.

Open the official notice

Awarded value: £312k; As published
Published: 10 April 2026; Contracts Finder
Awarded: 20 February 2026; Fivium
Contract length: 48 months; Ends 31 March 2030

What the buyer is asking for

Provision of a cloud-based case management software solution for tracking and processing statutory Freedom of Information and Subject Access requests.

Category: License management software development services

Lifecycle

Publishedon Contracts Finder
10 April 2026
Contract awardedto Fivium
20 February 2026
Contract starts
1 April 2026
Contract ends
31 March 2030

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See the complaints management software market: prices, buyers and who wins →

The buyer

Type: Council
Complaints management software contracts, 24 months: 1
Open complaints management software tenders: 0
Typical complaints management software contract: £312k

See everything Hampshire County Council buys →

How it compares

3.1× the typical complaints management software contract (£100k).

Cite this contract

Link: https://bidskim.com/tender/76524/foi-sars-case-management-system-2026-2030
Buyer reference: PO26665
Open contracting ID: ocds-b5fd17-3d6dd385-610e-4281-80c6-66b867cd324c
Source: Contracts Finder
Last checked: 12 October 2026

Hampshire County Council. FOI/SARS Case Management System 2026-2030. Contract award, 10 April 2026. BidSkim, https://bidskim.com/tender/76524/foi-sars-case-management-system-2026-2030 (accessed 12 October 2026).