Contract awardedFind a TenderTelephone answering service

SCC - MS - Business Continuity for Firefighters and Joint Fire Control

Provision of integrated business continuity arrangements for both Joint Fire Control call handling and dispatch services and firefighter services. The contract requires a single supplier to maintain operational readiness and emergency response capabilities to ensure service resilience during potential disruptions.

Awarded value
£1.8m
As published
Published
18 February 2025
Find a Tender
Contract length
48 months
Ends 27 June 2029

What the buyer is asking for

Provision of emergency response contingency and business continuity services for fire and rescue service operations and control room dispatch.

Lifecycle

  1. Publishedon Find a Tender
  2. Contract awardedto Securitas Security Services (UK) Limited
  3. Contract starts
  4. Contract ends

Similar telephone answering service contracts

See the telephone answering service market: prices, buyers and who wins →

The buyer

Type
Council
Telephone answering service contracts, 24 months
1
Open telephone answering service tenders
0
Typical telephone answering service contract
£1.8m

See everything Surrey County Council buys →

How it compares

13.3× the typical telephone answering service contract (£135k).

Cite this contract

Link
https://bidskim.com/tender/913096/scc-ms-business-continuity-for-firefighters-and-joint-fire-control
Buyer reference
DN2741
Source
Find a Tender
Last checked
12 October 2026

Surrey County Council. SCC - MS - Business Continuity for Firefighters and Joint Fire Control. Contract award, 18 February 2025. BidSkim, https://bidskim.com/tender/913096/scc-ms-business-continuity-for-firefighters-and-joint-fire-control (accessed 12 October 2026).